Privacy is Important

A consistent experience, anywhere

Overview

Wayfinder Associates believe privacy is important in delivering a consistent experience anywhere, to all types of people

We require a wide range of information to help create a bespoke solution suitable for your space. This may include sensitive data that shouldn't be accessible by the public. We treat every bit of data we collect with respect as if it was our own and as such, keep it protected and away from publicly accessible systems.

See our full policy below for more details. If you'd like to discuss our privacy commitment, please contact us.

Our website policy

Personal Data: What information do we collect, why do we collect and what do we do with it

Contact forms

We use contact form(s) on our website as a method of communication between our visitors / customers and our team. All data collected via the forms(s) is transmitted to us via SSL security (padlock in your browser) and is also stored on secure email servers. Here’s what we collect:

  • Name
  • Email address
  • Phone number

We don’t process this data for marketing material unless you’ve given us permission. However, we may contact you in regards to important company news, policy changes and other topics that require your attention.

This site is protected by reCAPTCHA and their Privacy Policy and Terms of Service apply.

Cookies, Analytics & Web Security

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We security auditing tools to monitor visitor behaviour and prevent malicious attacks from happening. These systems log information anonymously but include your IP address, web browser used, pages visited and time spent on these pages in order for us to track down the potential cause of a security vulnerability (if found). In addition to this, we create an automated log of each URL accessed in order to generate any required redirect from old links to new links.

Google Analytics is used alongside Google Search Console to track the performance of our website for when/if we utilise further marketing strategies. This policy will update with more information when/if these occur.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with?

We don’t unless necessary.

Information collected via Google Analytics and security systems are shared with our web team in order to diagnose potential issues with our web platform. These issues may result in performance improvements and design changes in the future.

Our web team First Class Design does not use this data for marketing purposes on their behalf, but may use this data for marketing on our (Wayfinder Associates) website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Contact form submissions are stored securely within third party email accounts that require the information to deal with requests. Form submissions are also stored on our website securely to deal with any request. The submissions stored on the website should be deleted after 60 days.

After we’ve dealt with any form submissions, it’s either archived, stored for later use or deleted immediately.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data

Visitor comments may be checked through an automated spam detection service. This also applies to our login pages not intended for public use. The data is sent securely to our web servers that are managed by First Class Design. They do not access this data unless required to.

Our contact information

If you have any questions about our privacy policy, please send us a message and we’ll get back to you!

Email us: info@wayfinderassociates.co.uk
Mail: Allsigns International Limited, Blyth Road, Harworth, Doncaster, DN11 8QA

We will not sell, distribute or lease your personal information to third parties, unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and EU General Data Protection Regulations 2018. A small fee may be payable. If you would like a copy of the information held on you please write to Allsigns International Limited, Blyth Road, Harworth, Doncaster, DN11 8QA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.